What Happens If You Want a Refund? 

Refund & Payment Protection Policy

At ONLINE WALLAH, we strive to provide reliable and timely services including government form submissions, ID services, printing, and digital support. However, due to the nature of our work, we have defined a clear refund policy to maintain transparency and customer satisfaction.

Eligible for Refund

Refunds will be issued only under the following conditions:

1. Payment Made but Service Not Initiated
   If your payment was successful but our team has not started processing your request within 24 hours.

2. Duplicate Payment
   If you accidentally made the same payment twice for the same service.

3. Incorrect Deduction
   If your account is debited without successful order placement.

Not Eligible for Refund

No refund will be provided in the following cases:

1. Work Already Initiated or Completed
   Once the service has been started or delivered (like form submission, ID printing, or online application), refund is not possible.

2. Incorrect Information Provided by Customer
   If wrong or incomplete details were given by the customer during form filling or service request.

3. Delayed Service Due to Government Server or External Reasons
   We are not responsible for delays caused by external systems like government websites or portals.

Refund Process

• To request a refund, please email us at support@onlinewallah.link or WhatsApp at +91 7250776156 with your Order ID/Invoice No. and reason for refund.

• Refunds, if approved, will be processed to the original payment method within  24 Hours.

Need Help?

For any questions related to refunds or service status, please contact our customer support:

Phone: +91 7250776156
Email:  support@onlinewallah.link
Website: www.onlinewallahindia.com